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Refund policy

For any unwanted goods BestBrandsBoutiques offers a 21-day return policy.

If you receive items from us that differ from what you have ordered, then you must notify us as soon as possible using our online contact form.

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 21 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

If you find that your items are faulty or damaged on arrival, then you are entitled to a repair, replacement or a refund. Please note that for some goods it may be disproportionately costly to repair, and so where this is the case, then we will give you a replacement or a refund. Any outbound shipping charges paid will not be refunded if the order is returned. All merchandise must be unworn and in the same condition it was received.